Shopify NetSuite B2B Integration Services

Selling wholesale on Shopify B2B and typing those orders into NetSuite by hand? Shero syncs Shopify B2B companies, locations, contacts and price lists with NetSuite customers and pricing, sends B2B orders to NetSuite as sales orders kept apart from DTC orders, and updates tracking, inventory and refunds back in Shopify.

Book a Discovery Call Our Work
GEN-Y Hitch logo
Agile Offroad logo
Journey Art Stuff (formerly Cheap Joe's) logo
Chesapeake Fine Foods (Mackenzie Ltd) logo
Shopify Platinum Partner

16+

Years in business

500+

Projects Delivered

65+

Team Members

98%

Client Retention

Net 30

NetSuite terms applied to Shopify B2B buyers

NetSuite stores payment terms like Net 30 on each customer record. We carry those terms into the matching Shopify company account, so buyers can check out on terms and the invoice is created in NetSuite.

Parent and child

NetSuite account hierarchy kept in Shopify

Many B2B customers in NetSuite have a parent account with several child accounts or delivery locations. We map that to Shopify companies and company locations, so each buyer orders under the right account. The NetSuite integration page covers standard order and stock flows.

Case packs

NetSuite minimums applied in Shopify B2B

Shopify B2B lets you set quantity rules, such as minimums and case pack increments, per catalog. We bring minimum order quantities from NetSuite into those rules, so buyers cannot order less than a full case.

PO numbers

Carried from checkout to NetSuite

B2B buyers often need to enter a purchase order number at checkout, and Shopify B2B has a field for it. We pass that PO number onto the NetSuite sales order, so your AR team can match payments.

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish."

Kendra Borkholder, Operations Support, GEN-Y Hitch

What a Shopify NetSuite B2B integration covers

A NetSuite B2B integration for Shopify extends the standard order and inventory sync with dealer pricing tiers, customer account hierarchies, purchase order workflows, and credit term management. These B2B-specific data flows require separate mapping from the standard NetSuite sync. Shero maps your NetSuite customer classes, price levels, and account hierarchy before designing the Shopify B2B catalog and account structure that mirrors it.

  • NetSuite price level sync to Shopify B2B catalogs
  • Customer account hierarchy mapping
  • Purchase order workflow integration
  • Credit term and payment terms sync
  • Dealer-specific pricing per account group
  • Net terms and invoice management

Shopify NetSuite B2B integration: your options compared

How Shero compares with Celigo's Shopify B2B NetSuite template, Patchworks set up by your team and your NetSuite admin with custom scripts.

Compared on Shero CommerceCeligo's Shopify B2B NetSuite templatePatchworks set up by your teamYour NetSuite admin with custom scripts
Proof on a live B2B store GEN-Y Hitch: NetSuite connected through Patchworks, with B2B and DTC selling side by side.Mature template made for Shopify B2B and NetSuite.Ready-made NetSuite connector with a Shopify Plus partner listing.Knows your NetSuite setup better than anyone.
B2B orders syncing twice We filter flows so each B2B and D2C order syncs once.Celigo warns about this when both apps are in use.Flow design is up to your team.Easy to miss without testing.
Picking the right connector We work with Celigo and Patchworks and pick by your data.Strong choice for NetSuite-heavy teams.Good fit for mixed ERP and 3PL stacks.No license fee; more custom code to own.
Fixing sync errors fast Sync errors go to your team and ours on the retainer.Error dashboard included; someone must watch it.Dashboard included; fixes are on your team.Errors found when someone checks the logs.
How you pay Paid discovery, then an accurate estimate.Celigo annual license by edition.Patchworks subscription by tier and volume.Salary plus script upkeep.
Shero Commerce
Proof on a live B2B store GEN-Y Hitch: NetSuite connected through Patchworks, with B2B and DTC selling side by side.
B2B orders syncing twice We filter flows so each B2B and D2C order syncs once.
Picking the right connector We work with Celigo and Patchworks and pick by your data.
Fixing sync errors fast Sync errors go to your team and ours on the retainer.
How you pay Paid discovery, then an accurate estimate.

Compared with

Celigo's Shopify B2B NetSuite template

Proof on a live B2B store Mature template made for Shopify B2B and NetSuite.
B2B orders syncing twice Celigo warns about this when both apps are in use.
Picking the right connector Strong choice for NetSuite-heavy teams.
Fixing sync errors fast Error dashboard included; someone must watch it.
How you pay Celigo annual license by edition.

Patchworks set up by your team

Proof on a live B2B store Ready-made NetSuite connector with a Shopify Plus partner listing.
B2B orders syncing twice Flow design is up to your team.
Picking the right connector Good fit for mixed ERP and 3PL stacks.
Fixing sync errors fast Dashboard included; fixes are on your team.
How you pay Patchworks subscription by tier and volume.

Your NetSuite admin with custom scripts

Proof on a live B2B store Knows your NetSuite setup better than anyone.
B2B orders syncing twice Easy to miss without testing.
Picking the right connector No license fee; more custom code to own.
Fixing sync errors fast Errors found when someone checks the logs.
How you pay Salary plus script upkeep.

Why NetSuite B2B merchants choose Shero

NetSuite B2B integrations fail when the pricing and account hierarchy mapping is not done before the Shopify B2B catalog is set up. Dealer pricing tiers, customer class assignments, and purchase order rules all need to be defined in NetSuite before Shopify B2B catalogs can be configured correctly.

01

NetSuite price levels mapped to Shopify B2B catalogs

NetSuite price levels define dealer-specific, distributor-specific, and volume-based pricing. Shero maps each price level to a corresponding Shopify B2B catalog so each account type sees the correct pricing in Shopify, with NetSuite as the source of truth.

02

Customer account hierarchy connected to Shopify companies

NetSuite's customer hierarchy includes customer classes, parent-child account structures, and credit terms. Shero maps this hierarchy to Shopify B2B company records so B2B buyers log into the correct account with the correct pricing catalog and payment terms applied automatically.

03

Purchase order workflows connected to Shopify

Many B2B buyers submit purchase orders and pay on terms. Shero connects NetSuite's purchase order processing workflow to Shopify B2B so POs submitted through Shopify route to NetSuite for approval and fulfillment, with order status returning to the buyer account automatically.

04

Credit terms and net payment terms synced

NetSuite stores credit limits, net payment terms, and account-specific payment terms for B2B customers. Shero syncs these to Shopify B2B company records so the correct payment terms apply at checkout for each B2B account without manual configuration per account.

05

Standard NetSuite order and inventory sync included

The B2B pricing and account data flows are set up on top of standard NetSuite order and inventory sync. Shero creates both layers in the same engagement so the B2B experience in Shopify is backed by accurate real-time inventory and fulfillment data from NetSuite.

06

Ongoing support as both platforms evolve

Shopify releases B2B platform updates regularly. NetSuite updates twice yearly. Shero provides ongoing maintenance so the B2B pricing, account, and order flows stay accurate as both platforms release updates. The full NetSuite integration approach is covered on the Shopify NetSuite integration page.

NetSuite integration results

Numbers from client stores we have worked with.

View all case studies

Towing equipment

~36%lower total cost of ownership, with NetSuite connected through Patchworks
B2Bdealer logins, quick order and dealer price lists
GEN-Y HitchShopify
Read the case study

Tattoo supplies

CeligoNetSuite connected to the Magento store through Celigo, kept current through each upgrade
Shopifystore later moved to Shopify with retail, pro and wholesale pricing
Painful PleasuresShopify
Read the case study

Musical instruments

iPaaS.comstore connected to NCR Counterpoint, set up and tested by our team
Custom browsinggrid and list view, image and video toggle and frequently bought together
Memphis Drum ShopShopify
Read the case study

Our Work

View All
Towing Equipment

GEN-Y Hitch

GEN-Y Hitch, an American maker of heavy-duty towing hitches and accessories, had outgrown WooCommerce. Shero moved them to Shopify with one store for B2B and D2C buyers, a NetSuite ERP integration, and navigation organized by use case.

GEN-Y Hitch
Leadership Education

CCL - Center for Creative Leadership

Shero moved the Center for Creative Leadership, a global nonprofit, from iApps to Magento 2. We integrated Microsoft Dynamics 365 and VitalSource, set up international selling, and improved the store and checkout on every device.

CCL - Center for Creative Leadership
Industrial Safety Solutions

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart. Organic traffic doubled almost immediately after launch and continued to grow steadily over the following six months.

Justrite
Hot Dogs and Sausages

Vienna Beef

Discover how Shero Commerce migrated Vienna Beef from WooCommerce to BigCommerce Enterprise, consolidating 3 Third-party sales channels into their ERP, reducing manual effort and errors, and delivering a custom datepicker for delivery scheduling. Vendor purchasing workflows that were previously manual are now 100% fully automated.

Vienna Beef

B2B and DTC in one store

Shopify now handles wholesale and retail from one admin. We set up the pricing, terms and ERP sync that make it work.

  • Price lists

    Customer specific pricing and volume breaks.

  • Payment terms

    Net terms, invoices and purchase orders.

  • Buyer portal

    Reorders, quick order lists and company accounts.

  • ERP sync

    Customers, pricing and orders synced with your ERP.

NetSuite B2B integrations take 8 to 14 weeks. Tell us how you sell wholesale.

Scope my NetSuite B2B integration

Process

How a NetSuite B2B integration works

B2B on Shopify needs NetSuite's accounts, pricing and terms, so we map those first.

  1. 01

    Discovery

    We document NetSuite customer hierarchies, price levels, terms, credit limits and the PO fields your dealers use, and agree scope and acceptance criteria.

  2. 02

    Company map

    NetSuite parent and child customers are mapped to Shopify B2B companies, locations and contacts.

  3. 03

    Catalogs

    Dealer price levels become Shopify B2B catalogs, and payment terms carry over to each company location.

  4. 04

    Testing and UAT

    The ERP sync is tested against your trickiest dealer accounts, credit holds and PO numbers, and you sign off in UAT.

  5. 05

    Ramp-up

    We trace the first B2B orders into NetSuite before inviting the rest of your dealers to order.

Who works on your account

Meet the Team

Related services

Shopify B2B services by need

Pick the part of B2B you need first.

B2B on Shopify

Wholesale and DTC on one platform.

Pricing and terms

Price lists, terms and volume pricing.

Portals and ERP

Buyer portals and back office sync.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

Justrite Safety Group

"The collaboration between us and Shero Commerce on the Justrite multi-store site went beyond what we had hoped for.  They are a terrific partner to work with.  Their team’s dedication to understanding our unique requirements and delivering a high-quality, customized solution has greatly enhanced our online presence. The new website not only showcases our products effectively but also streamlines the shopping experience for our customers. We couldn’t be happier with the results and look forward to working with Shero Commerce on future projects."

Douglas J. Stang

VP of eCommerce / Justrite Safety Group

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna

Senior Commerce & CX Manager / STX

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

And you?

Let's build something great together.

Ready to scale your eCommerce business? Tell us about your project and we'll get back to you within 24 hours.

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