Painful Pleasures

Painful Pleasures is a long-standing supplier of body jewelry and tattoo supplies with a catalog of 40,000+ products. The brand partnered with Shero to complete a stalled Magento to Shopify migration and deliver the complex custom features their business depends on. They reduced ongoing maintenance costs and eliminated urgent site issues that had previously caused headaches by 40%.

Design & Dev. Migration

SectorBody jewelry & tattoo supplies

What we didRescue Migration to Shopify

TechnologyShopify

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The Ask

Painful Pleasures, a long-time Shero client, had started their Magento to Shopify migration with another agency to reduce ongoing maintenance costs and improve UX. The project stalled and they came back to Shero to complete it. In addition to finishing the migration, the project required advanced customizations to support their business requirements and desired customer experience.

Finding the Solution

Shero took over the stalled project and mapped each required feature to the right approach, using a combination of Shopify API, Shopify Scripts, Shopify Functions, custom front ends, and third-party apps. For features not native to Shopify, the team drew on their deep Magento expertise to build custom solutions including customer migrations, order history, store credits, gift cards, and wishlists.

Bringing it to Life

A key complexity of the project was making multiple advanced features work both independently and in conjunction with each other. For example, a customer using the bulk order form needed to select from many product variants while also receiving B2B pricing logic, requiring three separate features to work together seamlessly. Shero's solution architects and developers worked through all possible scenarios to deliver a robust, interconnected set of customizations that met Painful Pleasures' specific business needs.

Overcoming Challenges

Taking over a stalled migration meant inheriting incomplete work while managing a frustrated client. Shero had to assess what had been built, fill in the gaps, and deliver a fully functional Shopify store with complex custom features on top, all while restoring the client's confidence in the project.

The Impact

100%

Custom Magento features replicated on Shopify

40%

Reduction in ongoing maintenance costs

40,000+

Products migrated across to the new platform

The project launched on May 17th. Painful Pleasures was able to keep and simplify the most important parts of their business, reduce ongoing maintenance costs, and eliminate the urgent site issues that had previously caused ongoing headaches. The team was satisfied with the outcome and the migration they had originally set out to complete was finally done right

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Painful Pleasures Migration to Shopify

Discover how Shero Commerce rescued and completed a stalled Magento to Shopify migration for Painful Pleasures, delivering complex B2B pricing, bulk ordering, customer data migration, and custom store credits. reducing costs and eliminating ongoing site headaches.