CCL - Center for Creative Leadership

Discover how Shero Commerce migrated the Center for Creative Leadership from iApps to Magento 2, integrating Microsoft Dynamics365 and VitalSource to streamline operations, enable international selling, and deliver a significantly improved eCommerce experience for a global nonprofit.

Platform Migration B2B eCommerce International Commerce
Sector Education & Nonprofit
What we did Migration to Magento 2
Technology Magento
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The Ask

CCL needed to migrate from their legacy iApps platform to Magento 2 to gain mobile capabilities, better reporting, improved SEO, and international selling. They also needed to integrate Microsoft Dynamics365 for streamlined internal processes and VitalSource for eBook delivery, with an overall goal of building brand awareness, increasing revenue, and improving the client experience for both US and international visitors.

Finding the Solution

Following a deep discovery process that included an onsite visit to fully understand the brand, Shero migrated existing data onto a customized Magento 2 site designed with optimized SEO and brand aesthetics. A custom integration between Magento 2 and Dynamics365 was architected and built by Shero team members to meet CCL's complex back-office requirements.

Bringing it to Life

The new Magento 2 store integrated Microsoft Dynamics365 for back-office operations and VitalSource for eBook delivery. The customer-facing experience was enhanced with single sign-on, coupon and shipping options, optimized product pages, and a streamlined checkout flow across devices. Social commerce capabilities were also added to allow products to be shared and sold through social media channels.

Overcoming Challenges

Building a new integration between Magento 2 and Dynamics365 was a significant technical undertaking, requiring Shero's team to architect and test a custom solution in close collaboration with the CCL team to ensure reliable data flow between the two systems.

The Impact
40%
Reduction in back-office systems needed to manage operations
100%
Data migrated from legacy iApps platform with no order history loss
2
New integrations built: Microsoft Dynamics365 and VitalSource eBooks

CCL now operates with a simplified back-office using fewer systems, freeing up the team to focus on promoting services, managing event registrations, and growing the business. The customer experience was elevated with sharper eCommerce capabilities, a more enjoyable shopping experience, and a streamlined checkout flow across all devices.

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