eCommerce Digital Strategy

Running SEO, paid media, email, and CRO through separate agencies or in-house teams without a shared strategy is one of the most common reasons eCommerce brands plateau. Shero builds integrated digital strategies that connect every channel to the same growth goal and manages execution for brands that want one team accountable for the results.

Logo Benchmade
Logo STX
Memphis Drum Shop Logo
Swag logo
Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

Benchmade

Multi-channel growth partnership

Shero has managed digital strategy, email marketing, and SEO for Benchmade Knife Company for more than three years, supporting B2B eCommerce growth and sustained search performance.

ICP

Every strategy built around your ideal customer

Every Shero digital strategy starts with identifying and documenting your ideal customer profile. Campaigns, content, and channel decisions are all made in reference to who you are actually trying to reach and convert.

3+

Year average client partnership

Benchmade Knife Company has worked with Shero across email, SEO, and digital strategy for more than three years. Long partnerships are the norm for clients who treat digital strategy as ongoing work rather than a one-time project.

4

Channels managed as one integrated program

Shero manages SEO, paid media, email marketing, and CRO as a single integrated growth program for clients who want all four channels working from the same strategy rather than pulling in different directions.

"Working with Shero Commerce for the past three years has been a game-changer for our B2B ecommerce business. Their expertise in website support and ecommerce strategy has significantly improved our online presence and optimized our B2B operations."

Joe Prebich, VP of Marketing, Benchmade Knife Company

Fragmented channels do not build a business

Most eCommerce brands have channels rather than a strategy. An SEO agency, a paid media team, an email vendor, and a developer who handles CRO when asked. Each reports on their own metrics, optimizes for their own numbers, and rarely talks to the others. The result is a brand that spends more per acquisition each year and wonders why growth has slowed.

  • Digital Marketing Discovery
  • Channel-Specific Roadmaps
  • Competitive Analysis
  • User Experience Strategy
  • SEO Strategy
  • Email Marketing Strategy
  • Paid Media Strategy
  • Ongoing Consulting

Why brands run their digital strategy with Shero

Strategy without execution is a document. Execution without strategy is expensive. Here is how Shero connects the two.

01

Strategy included in every replatform

Platform migrations are high-risk for organic traffic and paid performance. Shero builds digital strategy into every replatforming project, covering SEO mapping, redirect validation, and analytics migration so you do not lose what you built.

02

Reporting on revenue, not activity

Monthly reports cover channel-attributed revenue, conversion rates, cost per acquisition, and return on ad spend, not just impressions and clicks. Benchmade and Steps NY are among the clients who receive monthly performance reports from Shero.

03

Built around your ideal customer

We define your ideal customer profile first. Every channel decision, content piece, and campaign target is made in reference to who you are actually trying to reach. Companies that market to everyone tend to convert fewer of them.

04

Strategy and execution under one roof

Shero can advise on strategy or run execution across SEO, email, paid, and CRO. Most clients prefer having the same team handle both so nothing gets lost between planning and delivery.

05

Data-led from the start

We audit your existing analytics, channel performance, and competitive position before recommending anything. The strategy comes from your data and your market, not a template built for a different kind of business.

06

All channels aligned to one goal

SEO, paid media, email, and CRO each have their own metrics. Without a shared strategy, they optimize in isolation and often work against each other. We build one plan that connects all channels to the same revenue objective.

Our Work

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Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Sports equipment for lacrosse and field hockey

STX

STX Sporting Goods is a leading global manufacturer of innovative sports equipment and apparel, catering to athletes and enthusiasts in lacrosse, field hockey, and other team sports. Renowned for its cutting-edge technology and premium products, STX sought to revamp its digital presence to align with its reputation for excellence.

STX
Drums and percussion instruments

Memphis Drum Shop

Memphis Drum Shop is a premier destination for drummers, offering a vast selection of drums, cymbals, and percussion instruments. Looking to reduce costs and modernize their platform, the brand partnered with Shero to migrate from Magento to Shopify with seamless ERP integration and custom browsing features.

Memphis Drum Shop
Premium Chocolates

Sarris Candies

Sarris Candies is a beloved retailer known for its premium chocolates and sweet treats. Looking to modernize their digital storefront, the brand partnered with Shero to move from a legacy custom .NET system to a more scalable, mobile-friendly, and marketing-flexible.

Sarris Candies

Most clients see measurable channel improvements within 60 to 90 days.

Let's look at yours

Talk to a Strategist

How a Shero digital strategy engagement works

01

All channels aligned to one goal

SEO, paid media, email, and CRO each have their own metrics. Without a shared strategy, they optimize in isolation and often work against each other. We build one plan that connects all channels to the same revenue objective.

02

Data-led from the start

We audit your existing analytics, channel performance, and competitive position before recommending anything. The strategy comes from your data and your market, not a template built for a different kind of business.

03

Strategy and execution under one roof

Shero can advise on strategy or run execution across SEO, email, paid, and CRO. Most clients prefer having the same team handle both so nothing gets lost between planning and delivery.

04

Built around your ideal customer

We define your ideal customer profile first. Every channel decision, content piece, and campaign target is made in reference to who you are actually trying to reach. Companies that market to everyone tend to convert fewer of them.

05

Reporting on revenue, not activity

Monthly reports cover channel-attributed revenue, conversion rates, cost per acquisition, and return on ad spend, not just impressions and clicks. Benchmade and Steps NY are among the clients who receive monthly performance reports from Shero.

06

Digital strategy included in every replatform

Platform migrations are high-risk for organic traffic and paid performance. Shero builds digital strategy into every replatforming project, covering SEO mapping, redirect validation, and analytics migration so you do not lose what you built.

Frequently asked questions.

Can't find what you're looking for? Reach out to our team.

What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna

Senior Commerce & CX Manager / STX

Memphis Drum Shop

"Working with the Shero team was professional, efficient, and inspiring. The Shero development team was extremely competent and provided solid solutions for our needs, as well as addressing any bugs or issues that arose during the process. Working with Shero exclusively through video technology was a new concept for our team that forced us to embrace modern methods of communication that will likely benefit our future relationships and business endeavors."

Shaun Carman

eCommerce Manager / Memphis Drum Shop

Strike 2

"We partnered with Shero for the SWAG site development. The dev was highly nuanced, specialized and complex. The Shero team went above and beyond. They were collaborative, organized and professional, consistently setting expectations clearly and usually exceeding them."

Matt Kaminsky

Co-founder & Managing Director / Strike 2

And you?

Let's build something great together.

Ready to scale your ecommerce business? Tell us about your project and we'll get back to you within 24 hours.

Locations
New York • London • Helsinki • Tirana