ERP integration

When orders, inventory, and pricing live in your ERP but get entered into Shopify manually, you get errors, delays, and a team spending hours on data reconciliation. Shero has built ERP integrations for clients including Benchmade, Tormach, and CCL, connecting Shopify to NetSuite, SAP, Dynamics, and custom systems so the data flows both ways without human intervention.

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Logo STX
Logo Benchmade
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Shopify Premier Partner

16+

Years in business

500+

Projects Delivered

50+

Team Members

98%

Client Retention

40+

ERP integrations delivered

Across NetSuite, SAP, Dynamics, Epicor, Sage, and custom enterprise systems for B2B manufacturers, distributors, and hybrid brands

16+

years on Shopify Plus

Shero has built ERP connections through every major Shopify API and data model release

6

ERP platforms with direct integration experience

NetSuite, SAP, Dynamics 365, Epicor, Sage, and Brightpearl, plus custom-built enterprise systems via direct API and iPaaS

98%

client retention post-launch

Most Shero clients continue working with the team after launch on support, development, and marketing programs

"I wanted to thank you all for a very successful launch. Our accounting and sales teams are thrilled to have this functionality working, and our customers are taking full advantage of these enhancements. We appreciate the partnership and look forward to more."

Bren Rafaelly, Head of Digital Transformation, Benchmade

What a Shopify ERP integration actually involves

Shero builds Shopify ERP integrations using direct API connections, certified connectors such as Celigo, Boomi, Patchworks, and Jitterbit, or custom middleware where neither approach fits. Every integration is scoped in discovery, so the data flows, error handling, and sync frequency are defined before a line of code is written.

• NetSuite + Shopify
• SAP + Shopify
• Dynamics 365 + Shopify
• Epicor + Shopify
• Sage + Shopify
• Custom ERP via API or iPaaS

Why manufacturers and distributors work with Shero on ERP integration

Most integration problems are not caused by the ERP or Shopify. They are caused by integrations built without a clear data map, error handling, or a plan for what happens when the two systems disagree.

01

Data flows mapped before any integration is built

Shero runs a data mapping session before writing any integration code. We document which fields move in which direction, how conflicts are resolved, what triggers a sync, and how errors are surfaced. This session prevents the edge cases that cause integrations to fail silently in production.

02

Direct experience with NetSuite, SAP, Dynamics, Epicor, and Sage

We have built Shopify integrations with all major ERP platforms. For NetSuite, we work with the Celigo connector and custom SuiteScript. For Dynamics 365, direct API and Boomi. For SAP, custom middleware. Knowing the data model of each system is what allows us to scope accurately and build correctly.

03

B2B pricing and company account data included in the sync

For B2B clients, the ERP is often the source of truth for pricing. Shero builds integrations that sync company-specific price lists, contract rates, and volume break structures from your ERP into Shopify Plus B2B catalogs automatically. Benchmade's dealer pricing is one live example.

04

Order, inventory, and fulfilment data flowing in both directions

A complete ERP integration sends Shopify orders to the ERP for processing and returns inventory updates, tracking numbers, and fulfilment status back to Shopify. Shero builds both directions of the sync with defined error handling so a failed record is flagged and retried, not silently dropped.

05

iPaaS platforms used where they reduce cost and maintenance

For integrations where a certified connector covers the requirement, Shero uses iPaaS platforms including Celigo, Patchworks, Boomi, and Jitterbit rather than building custom middleware. This reduces long-term maintenance cost and gives your team a UI to monitor and manage data flows without developer involvement.

06

Ongoing integration support for a live operational system

ERP integrations require maintenance. Platform updates, API version changes, and business rule modifications all affect data flows. Shero provides ongoing integration support for clients including Benchmade and Tormach, so that when the ERP changes or Shopify releases a new API version, the connection does not break in production.

Our Work

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Well-known American knife manufacturer

Benchmade

For more than three decades, Benchmade has been known for producing high-quality knives for everyday carry, hunting, rescue, and outdoor use. Launched on Magento Commerce Cloud in 2018, the brand partnered with Shero to tap into the surge in outdoor consumer demand and scale their online presence.

Benchmade
Provide solutions for industrial safety protection

Justrite

JustRite Safety Group is a leading manufacturer of workplace safety products with roots going back to 1906. The brand partnered with Shero to merge four separate Magento stores into a single multi-store megasite, allowing customers to shop across all brands with one shared cart.

Justrite
Luxury wines packaged in cans

Archer Roose

Archer Roose is a wine company known for producing high-quality, sustainably sourced wines in eco-friendly formats like cans and kegs. Their commitment to small, organic, and biodynamic vineyards has helped them stand out in a competitive market.

Archer Roose
Musical instruments and audio equipment

Alto Music

A long-standing musical instrument retailer with a loyal customer base, Alto Music partnered with Shero to migrate from Magento 2 to Shopify, preserving their beloved Altobucks loyalty program and delivering a more manageable, cost-effective platform without sacrificing any of the features their customers loved.

Alto Music

Most ERP integrations scope to 6-12 weeks depending on the ERP platform, data volume, and whether a certified connector covers the requirement. We scope before we quote.

Scope my ERP integration

How Shero builds Shopify ERP integrations

01

Discovery: Data Flow and System Mapping

We document every data entity that needs to move between Shopify and the ERP: orders, inventory, pricing, customers, products, and fulfilment status. We define sync direction, trigger conditions, conflict resolution rules, and error handling before any build work begins.

02

Architecture: Integration Approach and Tooling

We select the integration method: direct API connection, certified iPaaS connector, or custom middleware. For B2B clients, we design the pricing and company account data flows alongside the standard order and inventory sync so the full operational model is covered.

03

Build: Integration Development and Configuration

We build the integration in a staging environment, mapping all defined data flows with field-level validation, error logging, and retry logic. For iPaaS connectors, we configure and test the flow in the platform. For custom integrations, we build against both the Shopify API and ERP API with documented endpoints.

04

UAT: End-to-End Data Validation

We run test orders, inventory updates, and pricing changes through the full integration cycle, verifying that data arrives in the correct system in the correct format. Edge cases including failed records, API timeouts, and concurrent updates are tested explicitly before go-live.

05

Launch and Ongoing Support

Go-live includes monitoring for the first sync cycles, a documented runbook for your ops team covering how to identify and resolve data errors, and a defined support arrangement for platform updates and business rule changes that affect the integration.

Frequently asked questions.

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What our clients say.

We design experiences that make a difference. See what our clients have to say about working with us.

Painful Pleasures

"Our journey from Magento to Shopify was riddled with complexities and challenges. With a vast catalog and intricate B2B logic, we needed expertise that could navigate through these intricacies. Shero Commerce was our beacon. They not only provided innovative solutions but also utilized their vast Magento knowledge to bridge gaps in Shopify’s native features. Now, our platform is seamless, our costs are reduced, and the headaches are a thing of the past. A heartfelt thank you to the Shero team!"

Patrick Rice

CEO / Painful Pleasures

Benchmade Knife Co.

"I wanted to take a moment to thank you all for a very successful launch! I know there was a lot of great work put in by everyone to make this happen. Our accounting and sales teams are thrilled to have this functionality working, and that means our customers are also taking full advantage of these enhancements.
We appreciate the partnership in the development and testing, and are looking forward to more enhancements in the future."

Bren Rafaelly

Head of Digital Transformation / Benchmade Knife Co.

GEN-Y Hitch

"This has been the most impressive vendor partnership I have experienced. Every meeting felt purposeful, every milestone was clear, and the process was incredibly well-supported from start to finish. Shero delivered a seamless Shopify migration."

Kendra Borkholder

Kendra Borkholder - Operations Support / GEN-Y Hitch

STX

"Since partnering with Shero Commerce, our eCommerce revenue has grown by 200%. Their 24/7 support and innovative solutions have been game-changers for our business."

James McKenna

Senior Commerce & CX Manager / STX

And you?

Let's build something great together.

Ready to scale your ecommerce business? Tell us about your project and we'll get back to you within 24 hours.

Email
[email protected]
Locations
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